Simple expectations for a respectful, clear and consistent gym experience.
Confirm the practical details
Check the gym’s current operating hours and any plan access conditions with reception. Trial requests and sessions require confirmation; availability can change.
Respect the shared space
Follow posted gym instructions, handle equipment responsibly and ask the team before using equipment or techniques you are unfamiliar with. The gym can explain its current equipment and housekeeping policies.
Respect privacy
Ask before photographing or recording another person. Progress photographs uploaded to the portal require explicit consent and are not public gallery photographs.
Keep your account yours
Do not share verification codes or allow another person to use your portal. If your registered number changes, contact the administrator to update login access safely.
Raise questions early
Ask reception for clarification about prices, benefits, bookings, freezes or refunds before purchasing. Your accepted membership agreement governs the applicable terms.
Let’s find your fit.
Ask about a trial, individual membership pricing or your member account.